Our sales team works with you to figure out what makes your business unique. From your first contact with Praxedo, you’ll discover how our tools can help you solve your day-to-day challenges. Does your enterprise have any particular specifications we should know about? Our job at Praxedo is to design a solution that is adapted to your needs.
Next, you’ll be assigned a Customer Success Manager (CSM) to provide support at every stage of the process and have them remotely or onsite. Our support team will go that extra mile. Your personal CSM will work closely with you to configure the solution to your business requirements. Praxedo’s support services provide guidance throughout the process of implementation.
Our goal is to get you fully accustomed to using Praxedo, and we won’t stop until it feels like second nature. We offer step-by-step guidance throughout the support process. We are there to help you in your company’s journey and provide solutions to the challenges you may face.
With every subscription comes dedicated help from a local team of experts and detailed documentation available online.
Users get unlimited free access to our Service Support by email or phone. This is where Praxedo subscribers get all their questions answered promptly.
You will receive a username and password for immediate access to Praxedo’s features. These include scheduling work orders, using digitized forms and sending reports to your customers.
Your account’s administrator is authorized to manage all the settings on your Praxedo interface. They just need to change the language setting.