- fiber installation
- Field Service Software
- Software
- telecommunications
eBook: Improving field service management for fiber optic installers and telecom equipment maintenance experts
The pandemic has truly highlighted the importance of telecommunications infrastructure and its critical role in keeping homes, businesses, institutions, and societies connected. Fiber optic technicians that install and maintain telecommunications systems need smart tools to help them be more productive on the job.
Best-of-breed technology for automating field activities is more instrumental for service organizations in this industry, than an all-in-one solution. Integrating components from different software vendors allows the business to keep what already works, and the risk of getting locked-in to a single software provider is much lower.
Our ebook highlights the benefits of telecom workforce management software for technicians in the field and the dispatchers who manage them. It provides best practices for reducing billing delays, keeping your technicians motivated and achieving greater customer satisfaction.
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