With our innovative Field Service Management (FSM) solution, jobs assigned to your technicians are easy to complete – from utility network maintenance operations to service calls made by consumers at the energy supply level.
Professionals in the utilities industry are under constant pressure to make sure the population has an uninterrupted supply of drinking water, electricity or gas.
It’s time to lighten your workload and streamline work order management with a smart solution designed for energy and utilities. Praxedo helps make better operational decisions and manage quick responses to emergency calls.
Looking for energy and utilities management software that can help you manage service calls and maintenance?
Praxedo’s Field Service Management solution is a powerful tool that improves productivity, optimizes scheduling for high volumes of complex service calls, and empowers your technicians.
One of the major benefits of the Praxedo solution is its scheduling functionality that makes it easy to dispatch technicians efficiently. Use the SmartScheduler to quickly and automatically manage a large number of field jobs in wastewater treatment plants, for electrical distribution transformers or even for a distribution gas line. It saves loads of time by analyzing your team’s skills, time requirements, customer asset availability and location, then instantly optimizes their dispatch. Technicians are assigned the best-fit appointments as close as possible to their current location for better service quality, improved responsiveness and maximum profitability. You’ll make the best […]
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One of the major benefits of the Praxedo solution is its scheduling functionality that makes it easy to dispatch technicians efficiently. Use the SmartScheduler to quickly and automatically manage a large number of field jobs in wastewater treatment plants, for electrical distribution transformers or even for a distribution gas line. It saves loads of time by analyzing your team’s skills, time requirements, customer asset availability and location, then instantly optimizes their dispatch. Technicians are assigned the best-fit appointments as close as possible to their current location for better service quality, improved responsiveness and maximum profitability. You’ll make the best use of their time!
Tracking your workforce activity in the field in real time is critical. Seeing technician progress throughout the work day helps dispatchers manage customer requests and gives them updates on job status. With Praxedo’s mobile app, technicians always have their schedules up-to-date with just a few taps. They can also check the work order history, avoid time-consuming phone calls to the office and unnecessary trips to fetch their instructions and route for the day .
Tracking your workforce activity in the field in real time is critical. Seeing technician progress throughout the work day helps dispatchers manage customer requests and gives them updates on job status. With Praxedo’s mobile app, technicians always have their schedules up-to-date with just a few taps. They can also check the work order history, avoid time-consuming phone calls to the office and unnecessary trips to fetch their instructions and route for the day .
Praxedo helps you get the most out of your equipment and your team by tracking technician availability, service call progress and equipment use for optimized scheduling and better-managed job sites.
Praxedo can schedule multiple assignments within the same service order and allows you to easily create and configure recurring visits. Field personnel working together can easily follow the steps stated on their mobile devices. Group teams can be created together for large priority projects, and assign work orders to each team member based on their skills and responsibilities. Equipment and tools can also be scheduled and assigned to the technicians […]
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Praxedo helps you get the most out of your equipment and your team by tracking technician availability, service call progress and equipment use for optimized scheduling and better-managed job sites.
Praxedo can schedule multiple assignments within the same service order and allows you to easily create and configure recurring visits. Field personnel working together can easily follow the steps stated on their mobile devices. Group teams can be created together for large priority projects, and assign work orders to each team member based on their skills and responsibilities. Equipment and tools can also be scheduled and assigned to the technicians to be used more effectively.
Energy and utilities networks maintenance is a top priority and field resources must be adequately dispatched to reach the highest level of performance. Praxedo’s Smart Scheduler module automatically optimizes technician routes while taking into account multiple variables, including skills, service locations, trips, work order types, and the equipment involved.
Praxedo’s easy-to-use features make work simpler and more enjoyable for professionals in the energy utilities industries. These include route optimization with the Praxedo’s Smart Scheduler, Advanced scheduling , job tracking and more.
Recently, this industry has undergone a digital transformation of their business processes. To accommodate, the right Field Service Management software must be able to tackle the challenges specific to their industry.