PraxedoOur industries HVAC & Refrigeration

HVAC & Refrigeration professionals: work smarter, not harder.

Improve customer Service and operational efficiency with our smart solution designed for industry professionals in HVAC & Refrigeration.
Refrigeration field technician

Praxedo: powerful Field Service Management software for HVAC & Refrigeration specialists.

With Praxedo’s Field Service Management solution, resolve unforeseen issues in HVAC-R with simpler and highly-controlled scheduling for your teams. Better manage field technicians and work orders, improve first-time resolution, and provide efficient service to your customers.

Meet today’s business requirements.

HVAC & Refrigeration companies must operate efficiently to be responsive to emergency calls and provide superior customer service.

Make sure you keep your customers happy and that you comply with regulatory obligations and contractual commitments. Provide total visibility over resource planning, individual job progress and technicians geolocation.

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Technicien frigoriste
Froid

Increase productivity by automating scheduling and dispatch functions

Choose our powerful Field Service Management solution that’s as effective as it is easy to use.

Use Praxedo, the leading software for HVAC businesses, to connect your office and field technicians, optimize routes and make quick decisions. By leveraging our easy-to-use mobile application, provide field technicians with instant access to customer information and job history, and help them complete their tasks more efficiently.

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FSM Praxedo solution - Mobile App - User interface
pictogramme-application-mobile-praxedo

Why you can trust Praxedo?

It improves productivity
in the office and in the field
It increases customer satisfaction
and common trust that lasts
It streamlines your business processes
and makes your teams more efficient
It speeds up invoicing
so your finances never get depleted
Adrien Virolleaud - Greenflex

Learn about GreenFlex experience…

Adrien Virolleaud - Greenflex
Retail
300 Technicians
GreenFlex chose Praxedo to optimize the maintenance of its customers’ energy-consuming equipment. The solution enables electronic data collection and is flexible, allowing GreenFlex to respond to a variety of situations with enhanced reliability and guaranteed tracking abilities.
Adrien Virolleaud
Director of Services

Customers like you.

Features for the HVAC industry

Generate customized forms automatically.

Generate customized forms automatically.

HVAC technicians have multiple responsibilities. Depending on the specifics of a work order, they can have various duties such as maintaining and fixing systems or installing new units. For each type of work order, it is quite common that they have to fill out job reports. Praxedo’s advanced form design feature enables to use various options like prepopulated fields and drop-down menus to simplify data entry and reduce potential errors. It will take your technicians just a few minutes to […]
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HVAC technicians have multiple responsibilities. Depending on the specifics of a work order, they can have various duties such as maintaining and fixing systems or installing new units. For each type of work order, it is quite common that they have to fill out job reports. Praxedo’s advanced form design feature enables to use various options like prepopulated fields and drop-down menus to simplify data entry and reduce potential errors. It will take your technicians just a few minutes to fill out the entire form and have it co-signed by a customer on their smartphone. The system will then email a copy directly to the customer.
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Manage schedule and get a better handle on emergencies.

Manage schedule and get a better handle on emergencies.

You have to be flexible to create daily technician schedules. The dispatcher has to fulfill the company’s contractual obligations and honor customer maintenance contracts. But they also have to manage emergencies and unplanned service calls.
In order to do this effectively, they constantly need to know where their technicians are and the duration and type of job they’re working on. Their work is made so much easier when all of this information is in one place. With geolocation tools […]
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You have to be flexible to create daily technician schedules. The dispatcher has to fulfill the company’s contractual obligations and honor customer maintenance contracts. But they also have to manage emergencies and unplanned service calls.
In order to do this effectively, they constantly need to know where their technicians are and the duration and type of job they’re working on. Their work is made so much easier when all of this information is in one place. With geolocation tools in Praxedo, your dispatcher will know the whereabouts of your technicians and can quickly assign them to emergency calls.
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Stay on schedule and honor contracts.

Stay on schedule and honor contracts.

HVAC businesses have to respect their customers’ obligations especially in the commercial and industrial sectors. Maintenance contracts require technicians to fulfill a specified number of service calls even if no emergency issues have been detected. Since breakdowns can significantly impact a customer’s business, service must be provided according to SLAs. With strict regulations imposed on refrigeration customers, the expectations for quality service is even higher. Financial penalties, fines or late arrival fees can apply if a contract isn’t adequately fulfilled.
HVAC businesses have to respect their customers’ obligations especially in the commercial and industrial sectors. Maintenance contracts require technicians to fulfill a specified number of service calls even if no emergency issues have been detected. Since breakdowns can significantly impact a customer’s business, service must be provided according to SLAs. With strict regulations imposed on refrigeration customers, the expectations for quality service is even higher. Financial penalties, fines or late arrival fees can apply if a contract isn’t adequately fulfilled.
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Connect your ERP/CRM/Accounting software to our Field Service Management solution for HVAC

Praxedo seamlessly connects to your information system thanks to a wide range of ERP/CRM/accounting software standard connectors or our open APIs.
Your most frequently asked questions about managing work orders in the HVAC-R industry.

Your most frequently asked questions about managing work orders in the HVAC-R industry.

What cool features does Praxedo offer in the HVAC-R industry?

You can generate PDF work order reports right in Praxedo’s Field Service Management software. The form design feature enables HVAC companies to simplify technicians job, comply with regulatory obligations, i.e. tracking refrigerant usage, and monitor consumables or parts. 

How does Praxedo optimize dispatch for HVAC businesses?

Praxedo’s advanced tools for dispatching resources help HVAC businesses find the right balance between installations, service calls and recurring maintenance tasks. Plus, it allows to optimize travel times and routes.

How does Praxedo help HVAC specialists secure their work?

Praxedo software has the capability to create customized forms to honor contracts and fulfill regulatory obligations more easily. Collecting data in the field becomes a no brainer: configure sections and fields that require simple information to enter such as checking boxes, choosing a value in a drop-down menu or taking photos and the digital signature of customers.  

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Get started today!
Contact us and we’ll help you schedule your next route.
Ready to take the next step?