Optimize scheduling with service schedule software.
Discover how cloud-based service scheduling software makes you more profitable by increasing field tech response times and optimizing workloads.
Attributes to help your office manage your field service operations.
Optimize service routes.
With Praxedo’s SmartScheduler module, your planners can optimize your technicians’ routes in a matter of seconds. Harnessing the power of an AI-driven platform, this tool simplifies complex route optimization by analyzing operational constraints and travel distances between locations. This ensures routes are optimized and efficiency is maximized. In just a few clicks, Praxedo’s service schedule software helps you instantly obtain the best possible schedule, taking your constraints into account.
With Praxedo’s SmartScheduler module, your planners can optimize your technicians’ routes in a matter of seconds. Harnessing the power of an AI-driven platform, this tool simplifies complex route optimization by analyzing operational constraints and travel distances between locations. This ensures routes are optimized and efficiency is maximized. In just a few clicks, Praxedo’s service schedule software helps you instantly obtain the best possible schedule, taking your constraints into account.
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Real-time work order tracking.
With service technician scheduling software, you can instantly view field technicians’ activity and work order status (“Available,” “Driving,” “Working”), allowing for rapid identification of the best technician for urgent dispatches. Utilize its activity tracking features to report valuable data such as actual versus planned work time and daily, weekly, and monthly hours worked. The software also offers an option to send automated customer alerts whenever a field tech updates their status, providing real-time updates on work order progress. This empowers businesses to assign urgent work orders in real-time, ensuring the nearest available technician is dispatched promptly.
With service technician scheduling software, you can instantly view field technicians’ activity and work order status (“Available,” “Driving,” “Working”), allowing for rapid identification of the best technician for urgent dispatches. Utilize its activity tracking features to report valuable data such as actual versus planned work time and daily, weekly, and monthly hours worked. The software also offers an option to send automated customer alerts whenever a field tech updates their status, providing real-time updates on work order progress. This empowers businesses to assign urgent work orders in real-time, ensuring the nearest available technician is dispatched promptly.
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Qualifying work orders with remote visual assistance software.
Before sending a field technician to carry out a job, qualify the work order beforehand using remote video assistance. Your teams can contact your customers in real time, or via video recording, to check whether a technician is required or whether the work can be carried out remotely.
Use video to carry out preliminary checks, such as the urgency of the work order or the need for a spare part. Avoid having a field technician come out when it’s not necessary, and save money instantly.
Before sending a field technician to carry out a job, qualify the work order beforehand using remote video assistance. Your teams can contact your customers in real time, or via video recording, to check whether a technician is required or whether the work can be carried out remotely.
Use video to carry out preliminary checks, such as the urgency of the work order or the need for a spare part. Avoid having a field technician come out when it’s not necessary, and save money instantly.
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Advanced field service scheduling.
Praxedo leverages dedicated Artificial Intelligence algorithms to deliver advanced scheduling capabilities. This enables the platform to intelligently identify the most suitable technicians for a given work order based on their skills, travel time, and your client’s availability. At the touch of a button, speed up response times for emergency jobs using scheduling software for field technicians that’s both powerful and intuitive.
Praxedo leverages dedicated Artificial Intelligence algorithms to deliver advanced scheduling capabilities. This enables the platform to intelligently identify the most suitable technicians for a given work order based on their skills, travel time, and your client’s availability. At the touch of a button, speed up response times for emergency jobs using scheduling software for field technicians that’s both powerful and intuitive.
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Optimize scheduling with mapping.
By displaying work orders on a map within its service schedule software, Praxedo simplifies scheduling and provides the real-time status necessary to effectively monitor and schedule all work orders. This visualization empowers dispatchers to assess technician locations and make informed, real-time scheduling decisions considering both traffic and availability.
For urgent tasks, schedulers can immediately find and assign the nearest qualified technician, significantly reducing response times and boosting customer satisfaction. With this intuitive service technician scheduling software, your dispatchers will always assign the best available resource efficiently.
By displaying work orders on a map within its service schedule software, Praxedo simplifies scheduling and provides the real-time status necessary to effectively monitor and schedule all work orders. This visualization empowers dispatchers to assess technician locations and make informed, real-time scheduling decisions considering both traffic and availability.
For urgent tasks, schedulers can immediately find and assign the nearest qualified technician, significantly reducing response times and boosting customer satisfaction. With this intuitive service technician scheduling software, your dispatchers will always assign the best available resource efficiently.
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Even more features.
Easy field scheduling software for complete flexibility
Make dispatching easier with drag and drop scheduling. Simply drag and drop to move work orders, change the schedule, and allocate jobs to other workers.
Manage and dispatch your service teams and equipment
Enter skills for each field tech, regroup them into teams, allocate equipment and tools, and then assign them to a job. With Praxedo’s scheduling software for field technicians, you control your field resources’ availability.
Use real-time geolocation
With service technician scheduling software, check your account to see the smartphone GPS locations of your mobile teams at any given time. This will be useful when sending the closest technician to handle an urgent job.
All the features Praxedo has to offer.
A web application for the office.
Easily organize your team members’ schedules with Praxedo’s web platform. Track activity in real-time and optimize routes, using smart service technician scheduling software for improved performance.
A mobile app for the field.
The Praxedo mobile app for field techs makes their tasks easier and boosts their productivity no matter the stage of their route.
Tools for communicating with your customers.
Build customer satisfaction with seamless, real-time communication for a truly satisfying user experience.
Your most frequently asked questions on optimized scheduling.
How can I optimize scheduling?
Field Service scheduling software like Praxedo can optimize scheduling for all your work orders. Its customizable interfaces help you distribute jobs to field techs in real-time. By combining a distance calculator with a schedule planning engine, you get the best possible tool for saving time and money.
How can I use adapted service business software to optimize tasks?
Praxedo provides flexible settings that enable you to improve dispatching and set parameters that makes sense to you. You decide the types of jobs, the technical skills required for each task and teams linked to each work order.
How does optimized scheduling make my field technicians more productive?
Praxedo field service management software is the ideal tool for better managing your business and saving a ton of time in any phase of the work order process. Optimizing schedules means each field tech can increase the number of service calls they complete per day. It improves your first-time fix rate. When your field technicians gain more efficiency and productivity, your service business is more profitable.
How does service schedule software help improve response time?
Service schedule software such as Praxedo enables teams to react more quickly by automatically assigning jobs according to real-time availability, location, and skillset. The dispatchers can identify the nearest and most qualified technician to perform an urgent job with built-in mapping and GPS tracking.
This minimizes delays and enhances customer satisfaction. The user-friendly interface of the platform also enables fast changes in the schedules, which makes the platform agile in case of sudden changes. Quicker response equals more jobs done in a day and improved business outcomes.
What features should I look for in field service scheduling software?
The right field service scheduling software must provide functionality such as a drag-and-drop schedule, technician skill matching, route optimization, and real-time job tracking. Praxedo takes it one step further by providing AI-enabled tools such as SmartScheduler that create efficient schedules automatically, using business rules and travel constraints.
Mapping capabilities are integrated to give you visibility into your mobile workforce, and mobile sync keeps technicians up to date. These features simplify dispatching and keep your crew on track and efficient in the field.
How can real-time scheduling boost service team efficiency?
Real-time scheduling guarantees that the updates, changes, or cancellations are instantly displayed in the mobile apps of technicians. This degree of visibility minimizes communication lags and enables teams to respond swiftly to ground changes. Using field service scheduling software, managers can see what is going on in the field in real-time, assign new jobs with confidence, and avoid missed appointments. It also enhances first-time fix rates through job-tech matching. The outcome is a more responsive, efficient, and profitable service operation.
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Contact us and we’ll help you schedule your next route.
Contact us and we’ll help you schedule your next route.
