The Field Service Management blog.
Praxedo’s blog: news, insights and thought-leadership.
Discover industry best practices for Field Service Management, building deeper customer relationships, facilitating the technician’s job, and more!
Discover industry best practices for Field Service Management, building deeper customer relationships, facilitating the technician’s job, and more!
- Field Service Management
- Mobility
- Gestion d’interventions
- Artificial Intelligence
Tips for environmentally friendly field service management
There are many ways companies that provide maintenance services can dramatically reduce their environmental impact, from adopting a zero-paper policy to field service route optimization for technicians, using electric vehicles, and choosing eco-responsible data hosting. We’re facing a digital dilemma. While digital transformation does impact the environment, it also helps to reduce our carbon footprint. […]
January 20, 2021
5 min. min.
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- Technician
- Software
- Field Service Management
- Gestion d’interventions
How to choose the right field service management software with a comprehensive buyer guide
December 22, 20202 min. min.
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- Technician
- Field Service Management
- Customer Satisfaction
- Gestion d’interventions
- Satisfaction Client
- Technicien
How to “manage” angry customers in field service management
December 16, 20205 min. min.
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- Technician
- Maintenance
- Gestion d’interventions
- Security
- Application mobile
- Technicien
Ensuring the safety of maintenance technicians
November 25, 20205 min. min.
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- Productivity
- Maintenance
- Gestion d’interventions
- Optimization
- Technologies
- Productivité
How to optimize equipment maintainability
November 18, 20205 min. min.
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- Technician
- Software
- Secteurs d’activité
- Optimization
Plumbing companies: Choosing the right Field Service Management software
November 17, 20201 min. min.
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- Technician
- Maintenance
- Artificial Intelligence
- Technicien
Bringing the benefits of computer vision to maintenance technicians
November 4, 20205 min. min.
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- Technician
- Maintenance
- Recruiting
- Recrutement
How to successfully integrate new maintenance technicians
October 21, 20206 min. min.
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- Software
- Field Service Management
- Metrics
Field service management: 7 tips for successful digital transformation
September 16, 20206 min. min.
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- Software
- Maintenance
- Gestion d’interventions
- Secteurs d’activité
- Optimization
Facility & Property Management: Optimizing maintenance and renovation by leveraging FSM software.
September 10, 20201 min. min.
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- Software
- Field Service Management
- Secteurs d’activité
Heavy Equipment Rental companies: Streamline Operations with construction equipment rental software
September 9, 20207 min. min.
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- Customer Satisfaction
- Gestion d’interventions
- Artificial Intelligence
- Satisfaction Client
- After-sales service
Humanizing customer service in a digital world
September 2, 20206 min. min.
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- Field Service Management
- Customer Satisfaction
- Gestion d’interventions
- Satisfaction Client
- SAV
- After-sales service
Field service management: 4 tips to effectively manage customer complaints
August 26, 20206 min. min.
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- Field Service Management
- Customer Satisfaction
- Gestion d’interventions
- SAV
- After-sales service
How to Handle Customer Complaints: 4 tips to effectively manage customer complaints
August 26, 20206 min. min.
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- Technician
- Field Service Management
- Logiciel
- Artificial Intelligence
- Productivité
- Geolocation
How to reduce time on the road for field technicians
August 12, 20205 min. min.
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- Technician
- Software
- Productivity
- Field Service Management
- Artificial Intelligence
- Geolocation
Elevating Field Service Operations: The Power of Service Technician Training Software
August 12, 20203 min. min.
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- Technician
- Field Service Management
- Safety
Field service management: How to reduce the risk of accidents for technicians on the road
July 9, 20207 min. min.
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- Maintenance
- Gestion d’interventions
- Technologies
Using maintenance robots
June 17, 20207 min. min.
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- Customer Satisfaction
- Maintenance
- Gestion d’interventions
- Artificial Intelligence
6 predictions for field service management in 2020
March 11, 20205 min. min.
