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The Field Service Management blog.

Praxedo’s blog: news, insights and thought-leadership.
Discover industry best practices for Field Service Management, building deeper customer relationships, facilitating the technician’s job, and more!

Ensuring the safety of maintenance technicians

Due to the nature of their jobs, maintenance technicians are exposed to many risks. Outsourcing maintenance makes managing their safety even more complex. Here are some tips to help prevent on-the-job accidents. Maintenance technicians definitely have risky jobs. According to figures from the French Association of Engineers and Maintenance Managers, the profession has an […]

November 25, 2020

- Productivity
- Maintenance
- Gestion d’interventions
- Optimization
- Technologies
- Productivité
How to optimize equipment maintainability

November 18, 2020

5 min. min.
- Technician
- Software
- Secteurs d’activité
- Optimization
Plumbing companies: Choosing the right Field Service Management software

November 17, 2020

1 min. min.
- Technician
- Maintenance
- Artificial Intelligence
- Technicien
Bringing the benefits of computer vision to maintenance technicians

November 4, 2020

5 min. min.
- Technician
- Maintenance
- Recruiting
- Recrutement
How to successfully integrate new maintenance technicians

October 21, 2020

6 min. min.
- Software
- Field Service Management
- Metrics
Field service management: 7 tips for successful digital transformation

September 16, 2020

6 min. min.
- Software
- Maintenance
- Gestion d’interventions
- Secteurs d’activité
- Optimization
Facility & Property Management: Optimizing maintenance and renovation by leveraging FSM software.

September 10, 2020

1 min. min.
- Software
- Field Service Management
- Secteurs d’activité
Heavy Equipment Rental companies: Streamline Operations with construction equipment rental software

September 9, 2020

7 min. min.
- Customer Satisfaction
- Gestion d’interventions
- Artificial Intelligence
- Satisfaction Client
- After-sales service
Humanizing customer service in a digital world

September 2, 2020

6 min. min.
- Field Service Management
- Customer Satisfaction
- Gestion d’interventions
- Satisfaction Client
- SAV
- After-sales service
Field service management: 4 tips to effectively manage customer complaints

August 26, 2020

6 min. min.
- Field Service Management
- Customer Satisfaction
- Gestion d’interventions
- SAV
- After-sales service
How to Handle Customer Complaints: 4 tips to effectively manage customer complaints

August 26, 2020

6 min. min.
- Technician
- Field Service Management
- Logiciel
- Artificial Intelligence
- Productivité
- Geolocation
How to reduce time on the road for field technicians

August 12, 2020

5 min. min.
- Technician
- Software
- Productivity
- Field Service Management
- Artificial Intelligence
- Geolocation
Elevating Field Service Operations: The Power of Service Technician Training Software

August 12, 2020

3 min. min.
- Technician
- Field Service Management
- Safety
Field service management: How to reduce the risk of accidents for technicians on the road

July 9, 2020

7 min. min.
- Maintenance
- Gestion d’interventions
- Technologies
Using maintenance robots

June 17, 2020

7 min. min.
- Customer Satisfaction
- Maintenance
- Gestion d’interventions
- Artificial Intelligence
6 predictions for field service management in 2020

March 11, 2020

5 min. min.
- Software
- Field Service Management
- Logiciel
- Optimization
Deploying field service management software: 3 major mistakes to avoid

January 22, 2020

5 min. min.
- Technician
- Field Service Management
- Gestion d’interventions
- Optimization
- Productivité
5 tips for better field service scheduling

January 8, 2020

6 min. min.
- Technician
- Productivity
- Field Service Management
- Gestion d’interventions
- Optimization
5 tips for better field service scheduling

January 8, 2020

6 min. min.

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